web site uptime alert and email report samples


The following are samples of the alert and report emails generated by the server uptime monitoring and alert service. New users can register for a free account here.

Example Email Alert

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SYSTEM ALERT

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2007-01-31 08:21 GMT
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http://example.com/
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status code     0
bytes           0
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diagnostics

+ dns
- connect
- request
- response
- ssl certificate

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source: http://basicstate.com/
------------------------------

The alert starts with the date and time that the failure was first detected. Then the site is named. The next section contains the http status code and the number of bytes returned. The diagnostics section has a [+] or [-] beside each stage of the test. A [+] sign indicates that the particular step was successful.


Example Email Uptime and Performance Report

Emails are formatted as plain text, 76 characters wide, no html or attachments. Subscribers receive one combined email per day containing all reports for all sites. Each site section contains 7 calendar days of data, rolling forward on each day.

DAILY UPTIME AND PERFORMANCE SUMMARY

example.com
------------------------------------------------------------
date          uptime     dns connect request    ttfb    ttlb   

2006-08-02    100.00   0.053   0.341   0.981   1.494   1.644
2006-08-01     99.37   0.078   0.766   1.143   1.587   1.765
2006-07-31    100.00   0.051   0.654   0.876   1.144   1.488
2006-07-30    100.00   0.122   0.893   1.252   1.360   1.673   
2006-07-29    100.00   0.076   0.782   1.046   1.314   1.660   
2006-07-28    100.00   0.047   0.459   0.995   1.213   1.513   
2006-07-27    100.00   0.044   0.521   0.848   1.044   1.412   

------------------------------------------------------------
minimum        99.37   0.044   0.341   0.876   1.044   1.412
maximum       100.00   0.122   0.893   1.252   1.587   1.765
average        99.91   0.067   0.631   1.020   1.308   1.594
------------------------------------------------------------


note: all times are in seconds

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http://basicstate.com/
------------------------------------------------------------

The columns are: date in GMT, percentage uptime, and then elapsed time in seconds from the start of the test to:

a) resolve dns
b) connect to server
c) send request
d) receive first byte
e) receive last byte

each is the average for the observed values in the 24 hour period.

The columns are further summarised as the minimum, maximum, and average values for the column data during the period covered by the report.


Example Trouble Ticket

The details of every failed test can be reviewed by examining the associated trouble ticket. Each trouble ticket includes space for free form notes that can be saved for future reference. Trouble tickets are accessed from the trouble tickets summary.


failure details
------------------------------------------------------------
 
example.com

2009-06-23 15:10:00 - 2009-06-23 15:11:00 (UTC) 

duration                       1 minutes 
test type                      http 
failure type                   bad status code 
bytes received                 0 
status code                    0 
time offset to dns resolution  1 ms 
time offset to connection      1 ms 
time offset to request         2 ms 
time offset to first byte    314 ms 
time offset to last byte     314 ms 

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* failure type is a best approximation based upon available
  information


  user notes:  
 



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source: basicstate.com